2020 tickets return
Dear Madam, Dear Sir,
We offer you three options for your 2020 concert tickets:
1. Gift certificate / credit
Convert your entire purchase as a gift certificate or as a credit on your personal account for the 2021 edition.
Request a full refund of your purchase on your bank / postal account or credit card used for your purchase.
Convert your entire purchase or a free amont into a donation for the festival.
Swiss taxpayers as well as fiscal residents of 19 EU countries, the UK, the United States and Canada may be eligible for a tax receipt of their donation, allowing them to reclaim a portion as a charitable gift on their next tax returns.
2020 tickets return form
You can fill out the form below to make your return request.
You can also call the ticket office at +41 21 962 80 05, Tuesday to Friday from 10:00 to 15:00.
Return requests will be accepted until 31st July 2020. After this date, unclaimed returns will automatically be converted into a donation.
We thank you for your loyalty and look forward to seeing you again for the 2021 edition.